We strive to ensure customer satisfaction with every purchase. If you are not satisfied with your product, we are happy to offer a refund under the following terms and conditions:
General Return Policy
- Timeframe: Products can be returned within 15 days from the original date of purchase for a full refund.
- Condition of the Item:
- The returned item must be in its original, unaltered condition.
- Products that have been modified, altered, or damaged by the customer will not be eligible for a refund.
- Proof of Purchase: The original invoice or receipt is required for all returns.
Non-Refundable Items
The following items are not eligible for return or refund:
- Special Orders: Custom-made items such as kitchen countertops and stairs.
- Kitchen Cabinets and Vanities: Customers must inspect these items for damage or defects before leaving the store. Once purchased, these items cannot be returned or refunded.
- Sale or Final Sale Items: Products purchased on sale or marked as "final sale" are non-refundable.
Additional Notes
- Returns will only be accepted if the product meets the conditions stated above.
- Please contact our customer service team or visit the store for assistance with returns.