Return and Refund Policy

 

We strive to ensure customer satisfaction with every purchase. If you are not satisfied with your product, we are happy to offer a refund under the following terms and conditions:

General Return Policy

  • Timeframe: Products can be returned within 15 days from the original date of purchase for a full refund.
  • Condition of the Item:
    1. The returned item must be in its original, unaltered condition.
    2. Products that have been modified, altered, or damaged by the customer will not be eligible for a refund.

  • Proof of Purchase: The original invoice or receipt is required for all returns.

Non-Refundable Items

The following items are not eligible for return or refund:

  1. Special Orders: Custom-made items such as kitchen countertops and stairs.
  2. Kitchen Cabinets and Vanities: Customers must inspect these items for damage or defects before leaving the store. Once purchased, these items cannot be returned or refunded.
  3. Sale or Final Sale Items: Products purchased on sale or marked as "final sale" are non-refundable.

Additional Notes

  • Returns will only be accepted if the product meets the conditions stated above.
  • Please contact our customer service team or visit the store for assistance with returns.